Terms of Service
Effective 2026-04-14 · Version 1.0
1. Who we are
Tariffi (“Tariffi”) operates a software platform that helps U.S. importers of record and their licensed customs broker partners prepare data for filing tariff refund claims with U.S. Customs and Border Protection (CBP) through the Consolidated Automated Processing of Entries (CAPE) portal — focused on IEEPA duty refunds.
Tariffi is NOT a U.S. Customs broker. All customs business is performed by our licensed customs broker partners under their own CBP-issued licenses.
2. Customs compliance disclaimer
Tariffi does not engage in customs business as defined under 19 U.S.C. § 1641 or 19 CFR Part 111. We do not hold a U.S. Customs broker license, file documents with CBP, execute powers of attorney, or represent customers before CBP. You will execute a separate Limited Power of Attorney (LPOA) directly with our licensed customs broker partner, who will file your CAPE declaration.
This structure is intentional and follows CBP Ruling HQ H326926 (December 2023). Conduct of customs business by unlicensed persons is prohibited and subject to penalties of up to $10,000 per transaction under 19 U.S.C. § 1641(b)(6).
3. Your obligations
- Execute a Limited Power of Attorney directly with our licensed broker partner.
- Provide true, accurate, complete, and non-misleading entry data and supporting documentation.
- Authorize our trust account as the Notify Party on CBP Form 4811 for ACH refund disbursement.
- Comply with CBP deadlines, including the 80-day filing windows where applicable.
- Maintain the confidentiality of your account credentials.
- Respond promptly to information requests from the licensed broker partner.
4. Fee structure
Our compensation is a tiered contingency fee on amounts CBP actually refunds to you:
| Tier | Entry status | Fee |
|---|---|---|
| 1 | Unliquidated — CAPE Phase 1 eligible, filed within 80 days of entry | 10% |
| 2 | Recently Liquidated — filed within 80 days of liquidation | 15% |
| 3 | Finally Liquidated — liquidated more than 80 days prior | 25% |
No advance fees. In compliance with 16 CFR § 310.4(a)(2) (FTC Telemarketing Sales Rule), you will not be charged any retainer, consultation fee, or deposit. Fees accrue only when CBP actually refunds your claim. If CBP approves only a portion of your claim, the fee applies only to the portion CBP refunds.
5. If CBP denies or audits
Denial: If CBP denies your claim in whole or in part, you owe Tariffi nothing for the denied portion.
Post-refund audit: If CBP issues a Form 28 (Request for Information) or Form 29 (Notice of Action) concerning a refund processed through our platform, our licensed broker partner (as Filer of Record) will respond to CBP on your behalf within the scope of the Limited Power of Attorney at no additional charge to you. Our liability to you is capped at the fees we have collected on the claim at issue.
6. Limitation of liability
To the maximum extent permitted by law, Tariffi's aggregate liability arising out of or related to the Services is limited to the fees you have paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages. Nothing here limits liability that cannot be lawfully limited.
7. Termination
You may terminate your use of the Services at any time before signing a contingency fee agreement. Once signed, the engagement continues until CBP disposes of the claims covered by the agreement. Tariffi may suspend or terminate access for breach, fraudulent activity, or violation of law.
8. Governing law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Disputes will be resolved in the state or federal courts of Delaware.
9. Contact
Questions about these Terms: legal@tariffi.io.