Can I cancel after signing the engagement?
Quick answer
Yes. You can revoke the LPOA and terminate the Contingency Fee Agreement by written notice at any time before the CAPE declaration is filed with CBP. Once filed, the broker is the Filer of Record and the engagement continues through the claim lifecycle. Contact support@tariffi.io to initiate cancellation.
Detailed Answer
You retain the right to cancel your engagement with Tariffi, subject to timing considerations based on the filing stage.
Before CAPE filing is submitted:
- You can cancel at any time by written notice to support@tariffi.io.
- The LPOA is revoked, and the Contingency Fee Agreement is terminated.
- No fees are owed — you have not received any recovery, so the contingency does not apply.
- Your ES-003 data is retained per 19 CFR Part 163 retention requirements but is not used for any further filings.
After CAPE filing is submitted but before CBP decision:
- You can still request cancellation, but the filing has already been submitted to CBP under the broker's Filer Code. Withdrawing a filed protest or CAPE declaration requires a separate process with CBP.
- The broker partner (Filer of Record) coordinates any withdrawal with CBP if feasible.
- No fees are owed unless and until a refund is actually received.
After CBP approves the refund:
- The contingency fee applies to any approved refund amounts. Cancellation after approval does not waive the fee on already-approved entries.
- This is standard contingency-fee practice — the work was performed and the result was delivered.
Practical considerations:
Most cancellation requests arise because of a change in business circumstances, a decision to use a different service, or a merger/acquisition. In all cases, contact support@tariffi.io to discuss your situation. We work with you to find the cleanest resolution.
Your data after cancellation:
Per 19 CFR Part 163, Tariffi retains claim-related data for the required 7-year period even after cancellation. This is a regulatory requirement, not a business choice. The data is not used for any purpose beyond regulatory compliance and audit response.
Related Questions
How much does Tariffi charge?
Tariffi charges a contingency-only fee with three tiers: 10% on unliquidated entries, 15% on recently liquidated entries (within 180 days), and 25% on entries requiring CIT protective filing. No retainer, no advance fees, no deposits. If CBP denies your claim, you owe nothing on the denied portion.
Are there any upfront fees?
No. Tariffi charges zero advance fees, zero retainers, and zero deposits. You pay only a contingency fee when CBP approves your refund and Treasury sends the money. This is not just a policy — it is a legal requirement under 16 CFR § 310.4(a)(2), the federal Telemarketing Sales Rule.
What is a Limited Power of Attorney (LPOA)?
An LPOA authorizes a licensed customs broker to act on your behalf for specific customs transactions — in this case, filing CAPE declarations. You sign the LPOA directly with the broker partner (not with Tariffi) during intake. It is limited in scope to CAPE filings and does not give the broker authority over your other customs business.
Is my data secure with Tariffi?
Yes. Tariffi uses AES-256 encryption at rest, TLS 1.2+ in transit, role-scoped database access with audit logging, and 7-year data retention per 19 CFR Part 163. ES-003 files are archived to cold storage with year-segmented paths and lifecycle deletion policies. Pre-signed download URLs expire after 60 seconds.
Need help?
Upload your ES-003 to see how much you could recover, or talk to our team.