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Importers

What if I changed customs brokers during the tariff period?

Quick answer

No problem. Tariffi supports multi-file upload from multiple brokers. Upload ES-003 exports from each broker who filed entries on your behalf. Our platform groups entries by IOR number across all files and routes CAPE declarations to the appropriate broker partner for each set of entries based on the original Filer Code.

Detailed Answer

Changing brokers during the tariff period is common and does not affect your eligibility for CAPE refunds. Tariffi handles multi-broker portfolios natively.

How it works with multiple brokers:

  • Collect ES-003 exports from each broker. Contact every customs broker who filed entries on your behalf during the tariff period and request their ES-003 entry-summary export filtered by your IOR number.
  • Upload all files. Tariffi supports multi-file upload. Our platform automatically groups entries by IOR number and Filer Code, creating a consolidated view of your complete import history across all brokers.
  • Entries route to the correct broker. CAPE declarations are prepared per Filer Code — each broker's entries go to that broker for review and filing. If your current broker filed some entries and your previous broker filed others, both handle their respective portions.
  • If a former broker is unresponsive: Contact support@tariffi.io. We may be able to work with the former broker to obtain ES-003 data, or explore alternative data-sourcing options depending on your ACE portal access.

Potential complications:

  • Former broker not cooperating. Brokers are generally required to provide entry records to the importer of record on request. If your former broker is not responsive, your ACE portal access (if you have it) allows you to export the data directly.
  • Filer Code changes. If your entries were filed under a Filer Code that is no longer active, the CAPE declaration may need special handling. The broker partner and Tariffi's support team coordinate on these cases.

The bottom line: Broker changes during the tariff period are a data-collection challenge, not an eligibility issue. Once Tariffi has the ES-003 data from all brokers, the analysis and filing process works the same.

Related Questions

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