Can I track my claim status?
Quick answer
Yes. Your dashboard at tariffi.io/dashboard shows real-time claim status including entry-level progress, broker review status, CBP submission confirmation, and payout tracking. Every status milestone also triggers an email notification. If you have not received an update in 90 days, contact support — silence usually means we are waiting on CBP.
Detailed Answer
Tariffi provides multiple channels for tracking your claim from intake through payout.
Dashboard tracking:
Your importer dashboard at tariffi.io/dashboard displays:
- Per-entry status: Each entry shows its current stage — pending review, broker review, submitted to CBP, CBP processing, allowed, denied, or paid out.
- Aggregate progress: A summary view of your entire portfolio with counts by status category.
- Estimated timeline: Based on entry characteristics and current CBP processing patterns.
- Payout details: Once CBP allows entries, the dashboard shows the gross refund, fee deduction, and net amount ACH'd to your bank.
Email notifications:
Status changes trigger automatic email notifications at every major milestone:
- ES-003 analysis complete
- Engagement documents ready for signing
- Broker review complete, filing submitted to CBP
- CBP decision received (allow or deny, per entry)
- Refund paid — ACH sent to your bank
If you are not receiving emails: Check your spam/promotions folder (Gmail sometimes routes transactional emails there). Ensure the email address you provided at intake is correct. Contact support@tariffi.io if you need to update your notification preferences.
Response time expectations:
- Intake to broker filing: 1-2 weeks
- CBP processing: Varies (statutory ceiling of 2 years under § 1515, but most Phase 1 cases move faster)
- CBP allow to your bank: 3-5 business days
If you have not seen any status update in 90 days, email support@tariffi.io. Silence typically means CBP is still processing — but it is worth confirming.
Related Questions
How long does a tariff refund take?
Refund timing is governed by federal statute, not by Tariffi. CBP has up to two years to decide a protest under 19 U.S.C. § 1515, though most CAPE Phase 1 claims process faster. After CBP allows your claim, Treasury ACHs the refund within 3-5 business days. CIT filings for older entries add court calendar time.
Where does my refund money go after CBP approves?
After CBP allows your claim, Treasury ACHs the refund to Tariffi's dedicated client-funds account at JPMorgan Chase Bank. The automated fee split deducts the contingency, and your net refund ACHs to the bank account you provided at intake. Total time from CBP allow-decision to your bank: typically 3-5 business days.
How do I get a tariff refund?
Upload your ACE ES-003 entry-summary CSV to Tariffi. Our platform analyzes your entries for IEEPA and Section 301 overpayments, prepares the CAPE declaration data, and routes it to a CBP-licensed customs broker partner who files under their own license. No advance fees — you pay a contingency only when CBP approves your refund.
What happens if CBP denies my claim?
If CBP denies any entry in your CAPE declaration, you owe nothing on the denied portion. Your broker partner (Filer of Record) responds to any CBP Form 28 or Form 29 within the scope of the LPOA at no additional charge. For entries worth contesting, the broker may file a further protest or recommend CIT action.
Need help?
Upload your ES-003 to see how much you could recover, or talk to our team.